Establishing clear guidelines is essential to prevent misunderstandings, protect the home and ensure that every guest has a pleasant stay. In this article, we will see why it is important to have clear house rules and which are the main areas to focus on.
Why write the Rules?
House rules are not only a way to regulate the guests' behaviour, but a real tool to promote coexistence and serenity on both sides. They communicate expectations and limits, reduce the possibility of conflict and increase the likelihood that guests will have a positive stay. Clear rules also help protect the property and minimise the risk of damage or unpleasant situations, resulting in a better experience for both host and guest.
1. Access to the Property
The first section of the house rules should cover the guidelines for access to and use of common spaces. Among the main points to be clarified
Check-in and Check-out Times
Specify permitted arrival and departure times to give guests a clear idea of how to plan their trip and prepare for the arrival of new guests.
Access and Keys
Give instructions on how to obtain keys or access the property (if a self check-in system is available, for example). Also indicate rules for respecting the security of the house, such as always locking the door.
An example would be:
The check-in is available from 15:00 to 20:00. Guests are kindly requested to leave the house by 11:00 a.m. on the day of departure so that we can prepare the flat for the next guests. Thank you for your cooperation!
3. Noise and Privacy Rules
One of the most important aspects of maintaining a peaceful environment is noise control, especially if the property is located in an apartment block or residential area:
Timetable of Silence
Specify whether there are time slots when silence is required, e.g. from 10 p.m. to 8 a.m.
Rule 2- Respect for Neighbours
Remind guests that even too loud a voice volume may disturb the neighbours.
An example of a rule:
Out of respect for the neighbours, we kindly ask you to avoid disturbing noise from 10pm to 8am. This includes loud music, TV and loud conversations.
4. Use of Common Areas
If the house has communal areas, such as a garden, terrace or swimming pool, it is important to give guidance on how to use them. Here are some examples:
Garden and Pool
It specifies the hours of access, the maximum number of people who may use the spaces, and whether there are rules for behaviour (e.g. avoiding noise or parties).
Sharing Spaces
If the kitchen, hall or living room are shared spaces, it is useful to clarify the rules of use and cleaning.
An example:
Use of the garden and pool is permitted from 8:00 to 21:00. We ask guests to respect the limit of 6 people for the use of the pool and to avoid leaving personal items in the common areas.
5. Cleaning and Care of Spaces
In order to keep the environment tidy and cosy, it is essential to establish certain rules of cleanliness and space care:
Cleaning of Private and Common Spaces
Specify whether guests must clean up after using shared spaces, such as the kitchen and bathroom.
Waste Disposal
It indicates how and where to dispose of waste, specifying whether there is separate waste collection.
An example of a rule:
We ask you to leave the kitchen clean after use and to separate rubbish correctly. Rubbish bags can be disposed of in the rubbish area located in the garage.
6. Rules for Domestic Animals
If pets are accepted, certain rules should be specified to ensure that cohabitation is pleasant for everyone, including the neighbours:
Permitted Zones
Indicate whether there are areas where animals are not allowed, such as bedrooms or sofas.
Gathering of Needs
Remind guests to pick up any animal droppings in the common areas or in the garden.
An example:
Pets are welcome, but we ask that they do not climb on the furniture. Please make sure you clean up any droppings and do not leave your pet unattended.
7. Safety and Responsibility
A section on safety rules helps to protect both home and guests, avoiding risky situations:
Use of Electrical Appliances
Provide safety instructions for the use of household appliances such as the oven, microwave and washing machine.
Requirements for Emergencies
Include essential emergency information (telephone numbers, first aid kit, fire extinguishers) and specify what to do in case of problems.
Example:
For safety reasons, we ask you to turn off all lights, cookers and appliances when you are not at home. In case of emergency, please contact us on the number provided upon arrival.
8. Parties and Events
If you do not allow parties or events, it is important to state this clearly in the house rules, especially to avoid problems with noise or overcrowding in the house:
Feasts and Celebrations - It clearly indicates if events, parties or large gatherings are not allowed.
Maximum number of persons - If the house has a maximum number of occupants, specify this.
An example:
For the comfort and respect of the neighbourhood, parties or events are not permitted. The house can accommodate a maximum of 4 persons.
—
9. Policy on Damages and Extra Charges
It is important to include a section on financial responsibilities in case of damage or extra costs. This section should explain what happens if furniture or appliances are damaged:
Liability for Damage
It indicates that guests will be liable for any damage caused intentionally or through negligence.
Costs for Extra Cleaning
If there are additional costs for extraordinary cleaning, include this in the rules.
An example:
We ask for the utmost care for the furnishings. In case of damage, guests are responsible for the cost of repairs. If necessary, extra cleaning may be charged.
10. Fresh Water Management
Fresh water can be a valuable resource, especially in the summer months. It is useful to inform guests of the need to use it sparingly.
It indicates the importance of a conscious use of water, suggesting to avoid wastage e.g. when showering.
Example:
Fresh water is a precious resource in Sardinia, especially in summer. We urge you to use it in moderation, turning off the taps when not in use.
Conclusion of the Rules
Close the house rules with a welcome message and a wish for your stay. This helps to dilute the formal tone of the rules and creates a friendly and welcoming atmosphere.
An example:
Thank you for choosing our house! We hope you will feel at home and that your stay will live up to your expectations. If you have any questions or need anything, we are at your disposal!
. 